Service and Repairs

Not only do we service and repair Babylock, Janome and Brother machines, we provide service and repairs to a range of other brands. Just like your car, your sewing machine needs to be regularly serviced and maintained if it is to perform at its' best.

Unlike this image, your sewing machine should not be fully carpeted inside!

Our 14 Point Service Plan guarantees your machine will come home ready to go! 

1. External covers removed. Belt, drive pulley checked for wear; replaced if necessary.
2. All internal components cleaned using a solvent to remove all the old oil; machine then thoroughly dried using a compressor to remove excess solvent.
3. Tension discs checked for wear, buffed and polished if required.
4. Needle plate, hook and bobbin case removed and checked for signs of needle strikes and are buffed and polished if required.
5. The bobbin case tension is checked using a tension gauge.
6. All other components (e.g. gears, winder rubbers, globes etc.) checked and replaced if necessary.
7. All internal parts oiled using high grade sewing machine oil. Belt tensions are set to manufacturer’s specification.
8. A new needle is fitted and all the timings and clearances are checked and adjusted if necessary.
9. Power leads and foot control checked for safety and smooth operation.
10. The bobbin winder is checked for even winding. A bobbin is wound using top quality thread and the bobbin case is fitted and the machine threaded up.
11. Upper tension is set to the manufacturer’s specification using a tension gauge and then tested on various stitch widths and lengths to ensure correct sewing. Once upper tension is set correctly, tension indicator is adjusted to the prescribed setting.
12. When the tensions are correct, stitches are checked, and adjusted if required.
13. A sample is then sewn to accompany the machine back to you.
14. The external covers are then cleaned using a detergent, and the machine is packed up along with the power cord and foot control for return to you.